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QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life | 
 enlarge | Author: John G. Miller
Publisher: Putnam Publishing Group
Category: Book
List Price: $19.95
Buy New: $9.00
You Save: $10.95 (55%)
New (53) Used (37) Collectible (22) from $7.71
Rating:  176 reviews
Sales Rank: 1012
Media: Hardcover
Edition: 1
Pages: 128
Number Of Items: 1
Shipping Weight (lbs): 0.3
Dimensions (in): 8.3 x 5.4 x 0.7
ISBN: 0399152334
Dewey Decimal Number: 153.83
EAN: 9780399152337
ASIN: 0399152334
Publication Date: September 9, 2004
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: Brand new, pristine, unopened copy. We offer quick shipping, careful packaging, full money-back guarantee and a personally selected range of books on self-help, health, healing, homeopathy, relationships, metaphysics, art, Buddhism and Eastern wisdom traditions at most reasonable prices. Please browse our wonderful selection.
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Amazon.com
QBQ! by John G. Miller is a motivational primer aimed at purging the "blame, complaining, and procrastination" from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change begins with individuals changing themselves: "Instead of asking, 'When will others walk their talk?' let's walk our talk first." The result is choppy (39 chapters in 115 pages), and at times Miller's advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. --Harry C. Edwards
Product Description
Who Moved My Cheese? showed readers how to adapt to change.
Fish! helped raise flagging morale.
Execution guided readers to overcome the inability to get things done.
QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.
Download Description
"Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, ""Who dropped the ball?"" ""Why can't they do their work properly?"" or ""Why do we have to go through all these changes?"" Instead, every individual has to ask the question behind the question: ""How can I improve this situation?"" ""What can I contribute?"" or ""How can I make a difference?"" Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change. "
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| Customer Reviews: Read 171 more reviews...
 How to become more productive. August 25, 2008
Helen (Newark, DE USA)
This book was handed out to our management team. It is a great common-sense approach to getting things accomplished in work and life by trying to get past the negative things and working on what you can do to make it better. It had great real-life examples.
 Brief, direct and to the point... August 18, 2008
M. Schofield (Kansas City, MO)
1 out of 1 found this review helpful
The author keeps it brief and direct, but he hits the nail on the head. Time to quit pointing the finger at everyone else and get to work. If I owned my own company, I would make this mandatory reading for all my employees.
EXCELLENT August 8, 2008
R. Williams (Washington State)
1 out of 1 found this review helpful
This was one of the best book purchases I have made in a long time. Easy reading, honest, and relatable. I would recomend this book to anyone looking to improve your personal accountability. It is funny after you read the book, you are able to pick the people out that have personal accountability and take ownership - with that said, you can also pick those people out who choose not to as well. Great investment!
QBQ - Thee Question Behind the Question July 9, 2008
J. Jones (Montgomery, AL)
I Love this book! It is a very short and to the point read. As a Sales Manager, I found great value in what John Miller had to say and I have given many copies as gifts to other newly promoted managers.
Personal Accountability July 1, 2008
Shelley J. Wooten
I purchased additional copies of this book to share with my co-workers. My company would like to see all of us take personal accountability for our own growth and development and QBQ is a terrific resource to help us understand personal accountability.
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